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Einfache Hilfe – dank Avatar
Die Customer Journey ist die aktuelle Herausforderung für Händler
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Stefan Grieben ist COO beim E-Commerce-Dienstleister novomind. Im Interview erzählt er, warum ÂE-ComÂmerce hautnah mit dem Kundenservice verbunden sein sollte.
e-commerce Magazin 07/2015
e-commerce Magazin 07/2015
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Folgt auf einen heißen Sommer ein heißer Herbst?
Die Rekorde des „ Jahrhundertsommers“ von 2003 wird der Sommer 2015 in Deutschland wohl nicht einstellen. Aber er kommt ihm vielerorts ziemlich nahe. Nach zwei außergewöhnlichen Hitzewellen, von denen nur Schleswig-Holstein, Hamburg, Bremen und das nördliche Niedersachsen wenig bemerkt haben, ziehen wohl viele von Ihnen ein ähnliches Fazit wie ich: Es war ziemlich heiß!
So aufgewärmt lässt sichs wunderbar starten in einen spannenden Messeherbst. Und deswegen haben wir uns für Sie in der Septemberausgabe ein besonderes Highlight ausgedacht. Dank der langjährigen Kontakte zu den Messeveranstaltern Âhaben wir schon früh Einblick in die Trendthemen der Messen nehmen dürfen und haben deswegen für Sie ganz aktuell die Beiträge dieser Ausgabe an diesen Messethemen ausgerichtet.
Entdecken Sie also in dieser Ausgabe, mit welchen Aspekten sich Onlinehändler derzeit beschäftigen sollten, welche Überlegungen Experten Ihnen hier mit auf den Weg geben wollen und schnuppern Sie schon jetzt in die Themen von dmexco (hier ist dieser Ausgabe sogar unser ganz spezieller Pocket Guide beigelegt), neocom und Fachpack hinein.
Ich wünsche Ihnen viel Vergnügen mit der aktuellen Ausgabe!
Ihre Dunja Koelwel Chefredakteurin e-commerce-magazin[email protected]
Themenhighlights
Marketing & Sales Wie passe ich den Werbedruck an meine Kunden an? Die besten Tipps im Überblick
Payment & Risikomanagement Wie Payment-WearÂables das Risikomanagement bei Händlern verändern
Logistik & Fulfillment Pakete sind die Visitenkarten der Onlineshops – machen Sie was daraus!
Messetipps im Überblick dmexco, neocom und Fachpack: darum lohnt sich der Messebesuch